Baggage Services Agent
Job ID: 394
Employment Type: Full Time
Hiring Organization: EHSS.AE
Salary: 5000AED – 10000AED
Location: Dubai, UAE
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Supervise, lead, and assist assigned teams in performing baggage-related activities on shift. To ensure that all team members provide the best services and quality to customers in accordance with dnata standards. Deploy Plan the real-time distribution and allocation of resources to ensure that the processes and activities in the areas concerned are completed within the time required for operations on shift.
- Assign baggage handling tasks in accordance with available manpower.
- Inform team members about luggage and flight requirements.
- Perform checks to determine the container and manpower needs for baggage handling.
- Coordination with the passenger services department is required to track unloaded baggage.
- Ensure that all bags are scanned and loaded in the proper order.
- Team safety and security standards must be interpreted and followed.
- 2-4 years of aviation / ground handling experience
- Basic knowledge of flight operations terminology
- Basic knowledge of domestic and international aviation safety and security requirements
- IT and computer literacy are required.
- Language Skills in English
- Competence in people management and conflict resolution
- Expertise in Safety Awareness
- Capable of Planning and Organizing
- Excellent Communication Skills
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