Call Center Agent Jobs in Dubai

Call Center Agent

Job ID: 180
Employment Type: Full Time
Hiring Organization: EHSS.AE
Salary: 4000AED – 10000AED
Location: Dubai, UAE

About EHSS:

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About Role:

An individual who answers customer calls and addresses their questions and concerns is known as a call centre agent or call centre representative. They must handle a high volume of incoming and outgoing calls from and to customers, pay attention to their needs and issues, and provide helpful solutions.


  • Make consumer calls and respond to their questions and concerns with precise, satisfying replies.
  • De-escalate situations involving irate consumers by providing understanding support and assistance.
  • Make phone calls to customers and clients to advise them of the business’s new products, services, and policies.
  • Help customers who call with troubleshooting, accessing the company’s website, or navigating its products or services.


  • strong verbal and written communication
  • excellent active listening abilities
  • Excellent interpersonal and relationship-building abilities
  • an attitude of patience and empathy
  • strong organisational and time management capabilities
  • Flexibility and capacity to change

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