Customer Service Representative
Job ID: 538
Employment Type: Full Time
Hiring Organization: EHSS.AE
Salary: 5000AED – 10000AED
Location: Dubai, UAE
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We’re looking for a customer service representative to handle inquiries and complaints from customers. You will also be required to process orders, make changes, and escalate complaints through a variety of communication channels. To succeed in this role, you must be able to remain calm in the face of customer frustration and have prior experience working with computers.
- At all times, maintain a positive, empathetic, and professional attitude towards customers.
- Responding to customer inquiries as soon as possible.
- Using various channels to communicate with customers.
- Recognize and resolve customer complaints.
- Knowing our products inside and out allows you to respond to questions.
- Orders, forms, applications, and requests are all processed.
- Keeping track of customer interactions, transactions, feedback, and complaints.
- A high school diploma, a general education degree, or an equivalent is required.
- The ability to remain calm in the face of stressed or upset customers.
- Computers are easy to use.
- Working knowledge of customer service.
- Applicants must be UAE residents.
- Interested candidates should apply directly by emailing their CV to:
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