Job ID: 211
Employment Type: Full Time
Hiring Organization: EHSS.AE
Salary: 4000AED – 10000AED
Location: Dubai, UAE
Emirates Hiring Services and Solutions EHSS is created to provide the latest updates about all happening in UAE and the world. We cover various topics including Health News, Technology, Politics, Finance, Gaming, Entertainment, World News, and much more.
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The Senior Customer Service Officer’s role is to provide excellent customer service to customers across the Leisure, Entertainment, and Cinemas business. This position will also oversee the safe operation of equipment and/or rides.
- Keeps human resource files, records, and documentation accurate and up to date.
- Answers frequently asked questions from applicants and employees about standard policies, benefits, and hiring processes, among other things; refers more complex questions to appropriate senior-level HR staff or management.
- Maintains the confidentiality and integrity of human resource files and records.
- Conducts periodic audits of HR files and records to ensure that all required documents are properly collected and filed.
- Clerical assistance to the HR department.
- Excellent written and verbal communication skills.
- Outstanding interpersonal skills, as well as the ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy.
- Outstanding organisational abilities and attention to detail.
- Expertise in Microsoft Office Suite or related software.
- payroll management, human resources, or the ability to quickly learn
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