Retail Operations Manager Jobs in Dubai

Retail Operations Manager

Job ID: 749
Employment Type: Full Time
Hiring Organization: EHSS.AE
Salary: 5000AED – 10000AED
Location: Dubai, UAE

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About Role:

We are pleased to announce the hiring of a full-time Retail Operations Manager to support our team in the Middle East. This person is responsible for the execution of several special permanent retail projects as well as temporary pop-ups that will be critical to PANGAIA’s growth.


  • Lead the opening and establishment of stores and pop-ups in strategic Middle Eastern locations, serving as the project manager between the London team, malls, and our operating partner.
  • Inspect existing stores on a regular basis to ensure quality standards are met, and support and coach store teams to continuously improve store operations and customer experience.
  • Collaborate with cross-functional teams such as global retail, marketing, operations, and product development to ensure brand messaging consistency and to drive overall business objectives.
  • Analyze retail sales data and market trends to identify opportunities for growth and make recommendations to senior management.
  • Manage costs to ensure that projects are completed within the allocated budget.


  • You have experience in retail operations and have been the operations lead in the opening of new stores and the establishment of pop-up stores.
  • Working experience in the Middle East
  • Strong knowledge of retail systems and processes, ranging from till systems to stock management and training retail teams on how to use them.
  • You take an innovative approach, constantly looking for new and more efficient ways to do things.
  • You are a solution-oriented person who can be pragmatic when faced with challenges in order to overcome them.
  • You are able to cultivate and maintain key relationships with internal and external stakeholders and work effectively cross-functionally.

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