Service Agent Jobs in Dubai – UAE Jobs Careers

Service Agent

Job ID: 656
Employment Type: Full Time
Hiring Organization: EHSS.AE
Salary: 5000AED – 10000AED
Location: Dubai, UAE

About EHSS:

Emirates Hiring Services and Solutions EHSS is created to provide the latest updates about all happening in UAE and the world. We cover various topics including Health News, Technology, Politics, Finance, Gaming, Entertainment, World News, and much more.

We are dedicated to providing the latest updates on trending topics and this information is free for consumption but not to use as your own content.

About Role:

Customer service representatives assist customers with complaints and questions, provide product and service information, take orders, and process returns. They are sometimes seen as having a sales role because they assist customers in understanding the product and answering questions about their reservations.


  • At all times, maintain a positive, empathetic, and professional attitude towards customers.
  • Responding to customer inquiries as soon as possible.
  • Using various channels to communicate with customers.
  • Recognize and resolve customer complaints.
  • Knowing our products inside and out allows you to respond to questions.
  • Orders, forms, applications, and requests are all processed.
  • Keeping track of customer interactions, transactions, feedback, and complaints.


  • A high school diploma, a general education degree, or an equivalent is required.
  • The ability to remain calm in the face of stressed or upset customers.
  • Computers are easy to use.
  • Working knowledge of customer service.

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