Call Center Representative Jobs at Abu Dhabi Motors – BMW Careers UAE 2026
Apply for Call Center Representative jobs at Abu Dhabi Motors. Check entry-level experience, language requirements, duties and official application details.
Abu Dhabi Motors, part of United Al Saqer Group, has advertised a Call Center Representative position in Abu Dhabi.
The job involves speaking with customers, responding to questions about vehicles and services, coordinating appointments and maintaining customer records.
This opportunity may interest applicants with communication skills and an interest in automotive customer service.
Job Overview
| Detail | Information |
|---|---|
| Job title | Call Center Representative |
| Hiring company | Abu Dhabi Motors |
| Group | United Al Saqer Group |
| Industry | Automotive retail and after-sales |
| Location | Rabdan Street, Abu Dhabi |
| Work arrangement | On-site |
| Experience | 0–1 year preferred |
| Education | High school or relevant diploma |
| Salary | Not disclosed |
| Application deadline | Not specified |
About Abu Dhabi Motors
Abu Dhabi Motors works within the premium automotive retail and after-sales sector. Its call center team plays a role in supporting customers throughout their vehicle ownership experience.
The advertised position combines customer assistance, appointment coordination, complaint handling and customer-relationship management.
Responsibilities
The official job description includes:
- Answering incoming customer calls.
- Responding to enquiries about vehicles, services and promotions.
- Helping customers arrange service appointments and test drives.
- Providing information on automotive products and services.
- Recording complaints and forwarding complex issues when necessary.
- Following up with customers.
- Updating records in the customer relationship management system.
- Sharing relevant sales enquiries with the sales department.
- Coordinating with service, parts and other departments.
- Supporting customer satisfaction and departmental performance goals.
The employer also expects the selected employee to communicate professionally, maintain accurate information and participate in relevant training.
Requirements and Skills
Abu Dhabi Motors lists a high school qualification or diploma in Business Administration, Marketing or a related field.
Approximately zero to one year of experience in a call center, customer-service position or automotive environment is preferred.
Other requirements and competencies include:
- Good communication and customer-service skills.
- Familiarity with CRM software and call-handling systems.
- Microsoft Office knowledge.
- Ability to keep accurate customer records.
- Understanding of basic automotive products and services.
- Ability to read and understand information in English and Arabic.
- Flexibility to work shifts.
The application form also asks candidates whether they are willing to work night shifts.
Salary and Benefits
No salary amount is stated in the vacancy.
The employer mentions training and career-development opportunities, but applicants should confirm their individual employment offer and benefits directly.
How to Apply
Use the official Abu Dhabi Motors recruitment page.
Official Apply Now:
https://unitedalsaqergroup.recruitee.com/o/call-center-representative-4
The form requests contact information, a resume and additional information about languages, location, visa status, salary expectations and joining availability.
Tips for Candidates
Emphasize real examples of customer support, handling difficult conversations, recording information accurately and resolving enquiries.
If you have worked with a CRM platform, name the platform and explain your experience.
Applicants with automotive knowledge can also explain their understanding of service appointments, vehicle maintenance communication or customer follow-up.
Frequently Asked Questions
Where is this job located?
The employer lists Rabdan Street, Abu Dhabi.
Is experience mandatory?
The advertised requirement describes zero to one year of experience as preferred.
Is Arabic useful for this position?
Yes. The job description mentions English and Arabic comprehension.
Is it a work-from-home position?
No. The employer labels it as on-site.
Does the vacancy disclose salary?
No salary amount is provided.
Source: United Al Saqer Group / Abu Dhabi Motors recruitment portal. Reviewed 8 November 2026
Review the requirements, then continue to the application.
Application destinations can change. Check that the employer and role match this listing before submitting documents.