American Hospital Dubai is well known hospital in UAE & looking to hire a customer service executive in Dubai UAE. Submit your CV online now
Job Summary:
Performs patient registration processes, ensures timely check-in and completes pre-registration forms, updates patient information in the system, verifies financial details, and maintains updated records as per the American Hospital Dubai’s protocols. Schedules appointments, reminds patients of appointments, oversees appointment transfers and cancellations, and screens patient information during telephone calls.
Responsibilities:
- Ensures patients are registered/checked in/arrived on time as per their appointment time.
- Ensures the complete pre-registration form and encodes all data into the patient’s Electronic Medical Record (EMR).
- Modifies patient information upon their attendance in the patient’s Electronic Medical Record (EMR) as per the established criteria.
- Schedules and books appointments as requested appropriately, linking patients’ files to the appointments booked in patients’ Electronic Medical Records (EMR).
- Enters charges and orders into patient’s Electronic Medical Record (EMR) efficiently.
Serves as a Receptionist and Clerical Assistant for the Medical Imaging Department.
Qualifications:
- Bachelor’s Degree in any field preferred
- Minimum of two (2) years of experience as a Receptionist in a Hospital setting.
- Knowledge of computer applications with word processing packages (e.g. Word, Excel and PowerPoint, Internet, and email systems).
- Knowledge of medical terminologies preferred.
- Skills in customer service and cashiering.
- Ability to speak and write in English fluently.
- Ability to handle multi-phone lines.
ur CV / Resume at [email protected]
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About the Author
With over 10 years of dedicated experience in the recruitment industry Hussain Muhammad is a seasoned career counselor and author, bringing over a decade of recruitment expertise from the dynamic UAE and Saudi Arabian job markets. As a key voice at Emirates Hiring Services & Solutions, a leading UAE-based job portal, Hussain empowers job seekers with invaluable insights and strategies for career success and help companies to connect with the best talent.