Updated: May 20, 2026
Location: Dubai, Abu Dhabi, Sharjah & UAE
Quick Answer: dnata Careers UAE
dnata careers are an excellent choice for those wishing to join the aviation industry without joining cabin crew or pilots. dnata hires in Dubai for airport operations, ground handling, cargo, travel, customer service, safety, cybersecurity, sales and support positions. According to the latest live vacancies provided from the dnata careers portal, current dnata job vacancies include Department Subject Matter Expert (SSP) – Emiratisation, Senior CyberSecurity Portfolio Assurance Analyst – dnata International, Manager of Safety – dnata UAE Airport Operations and Senior Sales Executive. Starting salaries for entry-level airport, cargo and customer service positions can start at about AED 3,000 to AED 7,000 per month. Apply through the official Emirates Group careers portal only, check the closing date and never pay anyone for interviews, visa processing or guaranteed selection.
If you are looking for dnata careers in Dubai in 2026, you might be interested in finding out which dnata jobs are available, whether there are entry-level positions, what salary you can earn, how the recruitment process works and where to apply to avoid scams.
dnata is one of the major companies under Emirates Group and is one of the largest providers of airport services in Dubai. This includes airport operations, ground handling, cargo, travel and other aviation services. For job seekers, dnata is one of the best ways to join the aviation industry, provided that they have prior experience in areas such as customer service, airport operations, logistics, travel, safety, IT or sales.
dnata Current Vacancies in Dubai UAE May 2026
Here are the most recent/active jobs at dnata
| Job Title | Department | Location | Closing Date | Suitable For |
|---|---|---|---|---|
| Department Subject Matter Expert (SSP) – Emiratisation | Experienced Hires | Dubai | June 7, 2026 | UAE Nationals, Emiratisation, specialist support |
| Senior CyberSecurity Portfolio Assurance Analyst | Cybersecurity | Dubai | May 30, 2026 | Cybersecurity, IT risk, assurance |
| Manager of Safety, dnata UAE Airport Operations | Ground Handling Services | Dubai | May 31, 2026 | Safety, airport operations, ground handling |
| Senior Sales Executive | Customer facing | Dubai | May 21, 2026 | Sales, customer service, travel, business development |
About dnata
dnata is one of the major companies owned by Emirates Group. The company provides airport services, ground handling, cargo, travel services and other related aviation services. In Dubai, dnata is one of the major employers involved in airport operations, passenger services, cargo handling, travel services and customer services in Emirates Group.
That is why people search for dnata jobs in Dubai, dnata airport jobs, dnata customer service jobs, dnata ground handling jobs and Emirates Group careers. There are both operational and office-based careers offered by dnata, which means that applicants do not necessarily need an aviation background. Prior experience in areas such as hospitality, retail, logistics, call centre, travel, safety, IT or sales can be helpful.
Entry-Level dnata Positions
There are not always dnata entry-level positions advertised weekly, however, they are advertised sometimes. Possible entry-level dnata positions include customer service agent, passenger services agent, cargo assistant, baggage services, ramp support, travel consultant, call centre support, administration assistant and junior operations positions.
Applicants should visit the official Emirates Group careers portal and search for entry level, customer service, airport operations, cargo, ground handling, trainee, graduate, travel consultant and UAE National programme. Hospitality, retail, tourism, front desk, call centre and airport operations experience can be helpful for customer service positions.
dnata Jobs for Experienced Professionals
There are also dnata jobs for experienced professionals offered by dnata. As seen from the current dnata vacancies, there are demands for cybersecurity, airport safety, sales and Emiratisation-related positions. Other experienced positions can include cargo operations, airport services, safety, compliance, travel services, finance, HR, procurement, IT, data, project management and operations management.
For dnata senior positions, it is not enough to provide a general CV. Applicants should tailor their CV according to the specific position and provide evidence of experience, leadership, reporting, stakeholder management and knowledge of the department.
Where dnata Recruits for Customer Service Roles
In the UAE, most dnata customer service jobs are located in Dubai. Depending on the position, customer service staff can work at airport terminals, travel agencies, call centers, cargo offices, service desks or corporate service centers.
Possible search terms include dnata customer service Dubai, dnata airport jobs, passenger services agent, travel consultant, call center jobs, ground handling customer service and Emirates Group customer facing jobs.
dnata Salary in UAE 2026
dnata salary will depend on the position, department, grade, experience, shift pattern and contract type. Airport support roles and corporate specialist roles can have quite different salary packages.
Estimated monthly salary range:
Customer Service Agent: AED 3,000 to AED 6,000
Passenger Services Agent: AED 3,000 to AED 6,500
Cargo Assistant or Cargo Agent: AED 3,000 to AED 7,000
Ramp or Baggage Support: AED 2,500 to AED 5,500
Travel Consultant or Sales Support: AED 4,000 to AED 8,000
Senior Sales Executive: AED 6,000 to AED 14,000 plus possible incentives
Safety Officer or Safety Specialist: AED 7,000 to AED 15,000
Manager of Safety or Operations Manager: AED 15,000 to AED 30,000 or more
Cybersecurity Analyst or Assurance Specialist: AED 12,000 to AED 28,000 or more
Corporate Specialist Roles: AED 8,000 to AED 25,000 or more
Please note that the above salary range is approximate only. Before accepting any salary package, applicants should ask for all details about medical insurance, annual leave, travel benefits, allowances and other benefits included in the salary.
Benefits of Working at dnata
The benefits will depend on the position and contract, however, dnata employees can get benefits such as medical insurance, annual leave, travel benefits or concessional travel, training, career development, uniforms for operational roles, shift-related benefits, internal mobility and end-of-service benefits.
The most valuable benefit is aviation exposure. dnata provides applicants with experience in airport operations, passenger handling, cargo, safety, travel services and international service standards.
Training Programs at dnata
Training is one of the major aspects of working at dnata because of safety, passengers, cargo, compliance and airport-related tasks. dnata employees will undergo induction training, customer service training, safety training, ground handling training, cargo handling training, systems training and leadership development training.
dnata specialist roles will have to undergo training according to the department. Cybersecurity, safety, IT and operations staff can get ongoing process, compliance and technical training.
Internships at dnata
dnata internships depend on business needs and may not be advertised every year. Students and fresh graduates should visit the Emirates Group careers portal and search for internships, graduate programme, trainee, early careers, UAE National programme, aviation internship, airport operations internship and travel internship.
If there are no internships offered, students can set up job alerts. Entry-level positions such as customer service agent, travel consultant, cargo support, administrative support and airport operations support can also be helpful for freshers.
Requirements for dnata Jobs
Requirements will depend on the position. Customer service, travel, cargo and airport entry-level positions will require a high school certificate or diploma, English communication skills, basic computer skills, customer service skills and availability for shift work.
Airport operations and ground handling positions will require physical fitness, safety awareness and ability to work in a fast-paced environment. dnata cybersecurity and corporate positions will require a degree, systems knowledge and experience. Safety and management positions will require aviation experience, compliance knowledge, leadership skills and reporting.
How to Apply for dnata Careers
It is safer to apply through the official Emirates Group careers portal. Go to Emirates Group careers portal, search for dnata jobs, select a suitable position, read the requirements and apply online through the Emirates Group careers portal.
Application Steps:
Visit Emirates Group careers portal
Search for dnata jobs
Select a suitable vacancy
Read the requirements
Tailor a CV
Apply online through the Emirates Group careers portal
Set up job alerts
Stay in touch via phone and email
Get ready for the assessment or interview
Never pay anyone for a job offer
dnata Recruitment Process
The recruitment process at dnata will begin with an online application. If the CV meets the requirements, applicants will be contacted by the recruitment team for screening, assessment, interview or document checks.
Recruitment process may include CV screening, phone screening, assessment, HR interview, technical interview, department interview, background checks, medical test and final offer. Operational positions may include more documents, communication skills, availability for shifts and safety awareness tests. Specialist roles may include technical assessment and multiple interviews.
Top Skills for dnata Positions
The top skills required for dnata jobs include English communication skills, customer service, teamwork, punctuality, safety awareness, problem-solving, computer skills, attention to details, airport operations knowledge, cargo knowledge, sales skills, compliance, reporting, cybersecurity knowledge and leadership.
For dnata customer service positions, patience and communication skills are important. For airport and ground handling positions, safety and accuracy are essential. For specialist positions, dnata requires leadership skills, systems knowledge and stakeholder management.
Interview Tips for dnata Positions
Before the interview, candidates must understand the job requirements and the department. They should think about their past work experience and try to relate it to the position. For example, the past work experience can include handling customers, working in a fast-paced environment, following safety rules, solving a problem, achieving a sales goal or reporting an issue to the management.
For airport positions, candidates should get ready to discuss shift work and safety. For customer service positions, candidates should prepare examples of dealing with difficult customers. For cybersecurity, safety or management positions, candidates should prepare examples of projects, risk handling, reporting and stakeholder communication.
FAQ About dnata Careers
According to the live vacancies shared from the dnata careers portal, currently open dnata positions include Department Subject Matter Expert (SSP) – Emiratisation, Senior CyberSecurity Portfolio Assurance Analyst – dnata International, Manager of Safety – dnata UAE Airport Operations and Senior Sales Executive.
Yes, entry-level dnata positions may include customer service agent, passenger services agent, cargo assistant, baggage services, ramp support, travel consultant, call center support and junior operations roles.
Benefits can include medical insurance, annual leave, travel benefits, training, uniforms for operational roles, internal mobility, shift-related benefits and end-of-service benefits. Please note that the final benefits will depend on the position and contract.
Apply to dnata positions through the Emirates Group careers portal. Visit the portal, search for dnata vacancies, read the requirements and apply online through the Emirates Group careers portal.
The recruitment process may include online application, CV screening, phone screening, assessment, HR interview, technical or department interview, document checks, medical test and final offer.
dnata internships may be available depending on business needs. Freshers can search for internships, graduate programme, trainee, early careers, UAE National programme, aviation internship and airport operations internship.
Experienced professionals can apply for cybersecurity, airport operations, safety, sales, cargo, travel services, finance, HR, procurement, IT, project management and operations management positions.
Starting salaries for entry-level positions such as customer service agent, cargo assistant and airport operations support can range between about AED 2,500 to AED 7,000 per month. Sales, safety, cybersecurity, management and specialist roles may pay more.
Conclusion
dnata careers can be an interesting opportunity for job applicants who would like to join the aviation industry as well as airport operations, ground handling, cargo, customer service, travel, cybersecurity, safety or corporate positions. Based on the current live vacancies, there are positions for both experienced professionals and customer-facing candidates in Dubai.
To increase the chances, applicants should apply to the official Emirates Group careers portal, check the closing date, tailor the CV and set up job alerts. Whether you are applying for entry-level dnata position or experienced role, only use trusted channels and never pay for recruitment.
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About EHSS.AE
Emirates hiring services & solutions
Help job seekers to get jobs in UAE, Jobs in Dubai, Jobs in Abu Dhabi & other emirates
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With over 10 years of dedicated experience in the recruitment industry Hussain Muhammad is a seasoned career counselor and author, bringing over a decade of recruitment expertise from the dynamic UAE and Saudi Arabian job markets. As a key voice at Emirates Hiring Services & Solutions, a leading UAE-based job portal, Hussain empowers job seekers with invaluable insights and strategies for career success and help companies to connect with the best talent.
Sala Al Din Muteena Dubai., UAE
+971 50 250 1752
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Dear Hiring Manager,
I am excited to apply for the Sales Associate/Customer Service position at dnata, where I can utilize my skills and experience to deliver exceptional customer experiences and drive sales growth at the airport.
With three years of experience in sales and customer service, and four years of living in the UAE, I possess a deep understanding of the local market and a proven track record of success in:
– Meeting and exceeding sales targets
– Providing exceptional customer service and ensuring customer satisfaction
– Building strong relationships with customers and colleagues
– Staying up-to-date with industry trends and product knowledge
– Working well under pressure and thinking creatively to provide innovative solutions
As a Ugandan national with a high school diploma and fluency in English, I am confident in my ability to effectively communicate with customers, understand their needs, and provide tailored solutions. My experience in the UAE has also equipped me with a deep understanding of the local culture and customer preferences.
I am particularly drawn to dnata because of its reputation for excellence in customer service and its commitment to providing a world-class experience for airport passengers. I am excited about the opportunity to join a dynamic team and contribute to the success of your organization.
Thank you for considering my application. I look forward to discussing my qualifications further.
Sincerely,
Niwamanya Sinan
Contact Information:
Phone: +971-568199193
Email: [email protected]
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