1- Customer Service Representative
- Industry: Retailing Company
- Salary: AED 3000 – 3500 AED
- Gender: Any
- Employment Type: Full Time
- Job Location: Dubai, UAE
About Role:
We are seeking a friendly, detail-oriented Customer Service Representative to become a vital part of our team. In this position, you will handle customer inquiries and complaints, process orders, and escalate issues across multiple communication platforms.
| Other Job Opportunities: Dnata Dubai Careers |
Responsibilities:
Here are the main responsibilities:
- Maintain a positive, empathetic, and professional demeanor towards the customers at all times.
- Respond swiftly to customer inquiries.
- Engage with customers via various communication channels.
- Acknowledge and resolve customer complaints effectively.
- Provide accurate information regarding our services, products, and company policies.
- Keep precise customer records and process transactions accurately.
- Assist with bookings, reservations, and scheduling as required.
- Offer insights on local amenities, transport options, and airport procedures.
- Monitor and follow up on customer interactions to ensure all matters are addressed.
- Deliver outstanding service while maintaining a positive and helpful attitude.
| Other Job Opportunities: ENOC Dubai Careers |
Requirements:
Here are the qualifications and skills required:
- High school diploma, GED, or equivalent education.
- Capable of staying calm and collected when interacting with stressed or upset customers.
- Proficiency in using computers.
- Exceptional verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Friendly and approachable demeanor with a commitment to superior customer service.
- Flexibility to work in the various shifts, including weekends, evenings, and holidays.
Benefits:
- Competitive salary.
- Ongoing training.
- Professional development opportunities.
- Positive and supportive work environment.
How to Apply:
To apply for this Customer Service Representative job role, please submit your resume and a brief cover letter highlighting your relevant experience and why you are interested in joining our team to below given email address, WhatsApp number or apply link.
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Please send your CV to aaesenterprises@gmail.com with Subject “Customer Service Representative Application.” OR Contact at 0542868802
OR
Apply Online Now for Customer Service Representative Jobs
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